Terms of Service

Welcome to Concept inbox. Please read these Terms of service (“Terms“) that govern your access to and use of Concept Inbox (“we” or “our”) websites, services, and applications (collectively the “Service“).

By accessing or using the Service you agree to be bound by these Terms. If you are using the Services on behalf of an organization or entity (“Organization”), then you are agreeing to these Terms on behalf of that Organization and you represent and warrant that you have the authority to bind the Organization to these Terms. In that case, “you” and “your” refers to you and that Organization.

If Concept inbox makes material changes to these Terms, we will notify you by email before the changes are effective. New features that may be added to the Service shall be subject to the Terms Of Service. Should you continue to use the Service after any such modifications have been made, this shall constitute your agreement to such modifications. Violation of any part of the Terms will result in termination of your account.
You can review the most current version of the Terms of Service at any time at: http://conceptinbox.com/legal

Your account

You must be 13 years or older to use this Service.

You must provide your name, email and password and any other information requested in order to complete the sign up process.

Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as your plan allows.

One person or legal entity may not maintain more than one free account.

You are responsible for maintaining the security of your account and password. Concept inbox cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You are responsible for all Content posted and activity that occurs under your account.

You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

If you connect to Concept Inbox with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service.

You may never use another user’s account without permission.

Your content, Copyright and ownership

You retain full ownership to your Content. Concept Inbox claims no intellectual property rights over the Content you upload or provide to the Service. However, by using the Service to send content, you agree that others that you invite may view and share your Content.
You agree that any Content that you post does not and will not violate rights of any kind, including without limitation any intellectual property rights or rights of privacy.

Concept Inbox or its suppliers own the intellectual property rights to any and all protectable components of the Service, including but not limited to the name of the Service, artwork and end-user interface elements contained within the Service, many of the individual features, and the related documentation.
You may not copy, modify, adapt, reproduce, distribute, reverse engineer, decompile, or dissemble any aspect of the Service which Concept Inbox or its suppliers own.

Account security

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with Concept Inbox or a third-party service.

We encourage you to use “strong” passwords that use a combination of upper and lower case letters, numbers and symbols with your account. You agree not to disclose your password to any third party. Concept Inbox cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

You should notify Concept Inbox immediately upon becoming aware of any breach of security or unauthorized use of your account.

Payment and Refund Policy

We don’t store your credit Card information.

We’ve partnered up with Stripe, an industry leading billing agency, to handle all the payment and subscription transactions.

All paid plans must enter a valid credit card. Free accounts are not required to provide a credit card number.

An upgrade from the free plan to any paying plan will immediately bill you.

For monthly payment plans, the Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.

When changing from a monthly billing cycle to a yearly billing cycle, Concept inbox will bill for a full year at the next monthly billing date.

For any upgrade or downgrade in plan level while on a monthly billing cycle, the credit card that you provided will automatically be charged the new rate on your next billing cycle. For upgrades or downgrades while on a yearly plan, Concept inbox will immediately charge or refund the difference in plan cost, prorated for the remaining time in your yearly billing cycle.

Downgrading your Service may cause the loss of Content, features, or capacity of your Account. Concept inbox does not accept any liability for such loss.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.

Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us


If you are not satisfied with the Service for any reasons, you can terminate your account at any time by clicking on the Account link in the global navigation bar at the top of the screen. The Account screen provides cancellation link.

All of your Content will be immediately deleted from the Service upon cancellation. This information can not be recovered once your account is cancelled.

If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.

Concept inbox, in its sole discretion, has the right to suspend or terminate your account for any reason at any time. Concept inbox reserves the right to refuse service to anyone for any reason at any time.

Contact and notifications

By registering to use Concept Inbox you are opting into receiving our email notifications related to the service. We will not share your email with 3rd parties. Our staff may contact you for information and service notifications relevant to your account.

You can set up or opt-out for this notifications at any time on “My account > Notifications” section on your account.

General Conditions
  1. Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
  2. You understand that Concept inbox uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
  3. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Concept inbox, or any other Concept inbox service.
  4. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Concept inbox.
  5. We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
  6. You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages.
  7. You must not transmit any worms or viruses or any code of a destructive nature.
  8. If your bandwidth or storage usage significantly exceeds the average bandwidth usage and affects the Service to other users (as determined solely by Concept inbox) we reserve the right to immediately disable your account or throttle your file hosting until you can reduce your bandwidth consumption.
  9. You expressly understand and agree that Concept inbox shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Concept inbox has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.
  10. The failure of Concept inbox to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Concept inbox and govern your use of the Service, superseding any prior agreements between you and Concept inbox (including, but not limited to, any prior versions of the Terms of Service). You agree that these Terms of Service and Your use of the Service are governed under Spanish law.
  11. Concept Inbox is a service and website that is owned and operated by Concept inbox, S.L, CIF B-86724408. Registered in the Madrid Trade Registry under Tomo 31.118, Libro 0,Folio 77, Sección 8ª, Hoja M-560029, located at Avda de Madrid 8 Portal G 1A, 28410 Manzanares el Real (Madrid), Spain.
  12. You agree to defend, indemnify and hold harmless Concept Inbox and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from your use of and access to the Service, including any data or Content transmitted or received by you, any other party’s access or use of the Service with your username and password, or your violation of these Terms, applicable law, rule or regulation.
  13. We may revise these Terms from time to time and the most current version will always be posted on our website. If a revision, in our sole discretion, is material we will notify you (for example via email to the email address associated with your account). Other changes may be posted to our blog or Terms page, so please check those pages regularly. By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, please stop using the Services.
  14. Support and questions about this Terms are available in English and Spanish via email to support@conceptinbox.com

    Last version of these Terms: June 22nd, 2014